< class="title" id="">How it Works

How does Journi assign efficacy grades to medications?

How does Journi assign efficacy grades to medications?

Journi has partnered with MedSavvy, which uses a tool built by pharmacists to help you manage your medications. MedSavvy uses this tool in a science-based approach, validated by the Institute for Clinical and Economic Review (ICER), to assign each medicine a letter grade. You can use these grades to make smart, educated decisions for you and your family.

Can I use Journi when I travel?

Can I use Journi when I travel?

Yes, Journi is available to you whenever and wherever you need it. You can chat with our Care Guides 24/7. Nurses are available across all 50 states Monday-Friday from 8 a.m. PST – 8 p.m. PST. Since Journi uses your location for features like "Find Care" and "Check your Network," your search results will be based on your current location. If you wish to find care outside your current location, Care Guides are available to help.

How often are my deductible and out-of-pocket expenses updated in Journi?

How often are my deductible and out-of-pocket expenses updated in Journi?

By connecting your Journi account to an employer-sponsored health insurance plan, you’ll be able to see your deductible and out-of-pocket expenses in real time. Journi updates your deductible and out-of-pocket expenses as this information is provided by your health insurance plan. You can refresh the Finances page to check for updates by logging out or navigating to a new page before returning.