What is a Care Guide and how do I contact them?
Care Guides are real people, ready to answer your health care questions and assist as needed. They are experts in health care available to chat 24/7, or can be contacted via phone or email Monday-Friday 5 a.m.-8 p.m. PST and Saturday-Sunday 8 a.m.-4:30 p.m. PST. Care Guides help find care, set appointments, and can explain complicated medical bills. They are on your side and at your side, whenever you need it.