Support that makes sense
We've made it easier to manage your health and health care
See how Journi can help you
Your place for help with all things health, 24/7
Here's how it works
Download the app
Head to the Apple App Store or Google Play to download the Journi app. Register and enter your employer invite code.
Connect to your health plan
Once you log in, connect to your health plan using your health plan member ID, then create your user profile.
The rest is on us
Journi pulls in health care information for you and your family. This includes claims, prescriptions, doctors, immunizations and more. Now, your health is easier to manage and all in one place.
Here's how Journi will give you the help you need
Chat with a real expert, in real-time 24/7
On your side, ready to help with your most daunting tasks.
- Chat with the first available, or request a Care Guide from the past—both have access to previous conversations
- Get a rundown of what to expect before procedures or if diagnosed with a new condition
- Our team is there for you and on your side, no matter how long it takes
Care you need, when you need it
Search care options that fit your life and budget or have a Care Guide do it for you. It's that simple.
- Chat with a nurse to get the guidance you need
- Search for in-network care options or allow Care Guides to navigate and schedule for you
- Get direction on next steps in care with our symptom checker
Understand your health and benefits, inside and out
Keep tabs on what matters so you can take charge of your health.
- Understand your and your family's care costs ahead of time
- View your Health Savings Account and deductible balance to make decisions within your budget
- See visit, medication, doctor and specialist history of your whole family in one place
Keep your costs in check
Care Guides can inspect your bills for accuracy, so you can rest easy.
- Get help with confusing bills and paperwork from your insurance and doctors
- Learn about your medication options to make confident decisions
- See health expenses and pay, all in one place
Healthier and happier together
Get support in taking care of yourself and those you love.
- Create a plan with our health coaches for your goals in weight, stress and sleep
- Share health information with the caregiver in your family
- Learn more and access resources for behavioral health and emotional support
Here's how Journi will give you the help you need
Chat with a real expert, in real-time 24/7
On your side, ready to help with your most daunting tasks.
- Chat with the first available, or request a Care Guide from the past—both have access to previous conversations
- Get a rundown of what to expect before procedures or if diagnosed with a new condition
- Our team is there for you and on your side, no matter how long it takes
Care you need, when you need it
Search care options that fit your life and budget or have a Care Guide do it for you. It's that simple.
- Chat with a nurse to get the guidance you need
- Search for in-network care options or allow Care Guides to navigate and schedule for you
- Get direction on next steps in care with our symptom checker
Understand your health and benefits, inside and out
Keep tabs on what matters so you can take charge of your health.
- Understand your and your family's care costs ahead of time
- View your Health Savings Account and deductible balance to make decisions within your budget
- See visit, medication, doctor and specialist history of your whole family in one place
Keep your costs in check
Care Guides can inspect your bills for accuracy, so you can rest easy.
- Get help with confusing bills and paperwork from your insurance and doctors
- Learn about your medication options to make confident decisions
- See health expenses and pay, all in one place
Support for health & well-being
Healthier and happier together
Get support in taking care of yourself and those you love.
- Create a plan with our health coaches for your goals in weight, stress and sleep
- Share health information with the caregiver in your family
- Learn more and access resources for behavioral health and emotional support
Frequently asked questions
Journi works in tandem with your health insurance to help you maximize and navigate your benefits. It is the first place you can go when you need help or have questions about your health care.
Yes. Any spouse, domestic partner, or child over the age of 18 as a member on your employer’s sponsored health plan can create their own Journi account. Dependents under the age of 18 are only able to view their information through a qualified adult.
You do not need a specific health plan to use Journi. However, the best Journi experience is with an employer sponsored participating health plan. If you are unsure if you are currently on a participating health plan, please reach out to your HR Benefits Team or contact us at help@journi.com.
Get in touch with Journi
