On a path toward change
Introducing a whole new approach to handling your health
Working toward a better future
Journi was born out of a 100-plus year commitment to serving consumers and putting them first. That commitment quickly showed us that consumers were struggling with the complexity of the health care system. And as a cause-driven organization, we set out to change this.
Imagine having real-time guidance, right at your fingertips, to help you with health care’s complexities. From prescriptions you can’t pronounce to medical bills you don’t understand, Journi is here to transform how you manage your health.
Journi gives you a team of real people who are ready to help, along with leading-edge technology, to provide a service tailored specifically to meet your needs. We’ll show you the way with the expertise to take you through the good times as well as the challenging ones. So, no matter what happens with life’s ups and downs, we’ll be there.
Journi gives me an easy starting point. I have had countless experiences where a 'simple' customer service call takes hours and derails my day. It was Sunday morning and I had a lurking question about the cost of an upcoming doctor's appointment. I was able to send a quick chat to a care guide who went to work on my behalf with minimal disruption to my precious weekend time.
Journi was very helpful to me when I wanted to switch my primary provider. I told them I wanted an appointment with a new provider near my house in a certain time frame and the Journi team delivered. Saved me hours.
I like the list of available benefits because it helps me understand my available options. I'm more inclined to use these benefits when I have more info at my fingertips.